07446987434 info@grandoak.ltd

Terms and Conditions

Effective Date: April 8, 2025
Company: Grand Oak Ltd.
Email: info@grandoak.ltd

1. Introduction

Welcome to Grand Oak Ltd. By accessing our website, using our services, or engaging with us in any form, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

Grand Oak Ltd. provides landscaping, outdoor renovations, patio construction, pergola installations, and artificial grass solutions for residential and commercial clients. The details, pricing, and timelines of services will be provided through quotes or contracts tailored to each client.

3. Quotes and Payments

  • All quotes are valid for 30 days from the date of issue.
  • A deposit may be required before work commences.
  • Final payment terms will be outlined in the service agreement or invoice.
  • Delayed or non-payment may result in late fees or service suspension.

4. Cancellations and Refunds

  • Cancellations must be made in writing to info@grandoak.ltd.
  • Deposits are non-refundable once work has commenced or materials have been purchased.
  • Refunds for incomplete work will be considered on a case-by-case basis.

5. Liability

While we take every precaution to ensure quality and safety, Grand Oak Ltd. is not liable for any indirect or consequential losses, damage, or injury resulting from the use of our services. Clients are responsible for informing us of any underground services or hazards before work begins.

6. Intellectual Property

All designs, proposals, images, and content shared by Grand Oak Ltd. remain the intellectual property of the company unless otherwise agreed in writing.

7. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website and will take effect immediately.

8. Governing Law

These terms are governed by and construed in accordance with the laws of [Your Country or State]. Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.

9. Contact

For any questions or concerns about these Terms and Conditions, please contact us at:
📧 info@grandoak.ltd