Effective Date: April 8, 2025
Company: Grand Oak Ltd.
Email: info@grandoak.ltd
Grand Oak Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with us, visit our website, or use our services.
1. Information We Collect
We may collect the following types of information:
- Contact details (name, email, phone number)
- Project-related information (property address, preferences)
- Communication history
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Provide quotes and deliver services
- Communicate with you about your project
- Improve our website and customer experience
- Send updates or promotional offers (only if you’ve opted in)
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Storage and Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or loss. All data is stored securely and only accessible by authorized personnel.
4. Cookies and Tracking
Our website may use cookies and third-party tracking tools (e.g., Google Analytics) to understand how visitors use our site and to improve functionality. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the right to:
- Request access to the data we hold about you
- Ask for corrections or updates
- Request deletion of your data (where applicable)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, email us at info@grandoak.ltd.
6. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
8. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
info@grandoak.ltd